Site is back after downtime

ataraxy · 11-21-2008, 09:56 AM

INK3S went down around 2:30pm Tuesday the 18th. As of this morning, everything has been restored. Long story short, our host didn't test the site when moving it to a new server. I would apologize for any inconvenience, but I don't feel that it's my place to apologize. We worked our asses off to try and get this resolved ASAP, but it was out of our hands. If you find anything not working properly, please report it in the Helpdesk Forum. Also, thanks to Dave aka Maverick for his help through this hiccup.

*** During the restore, our host has wiped out all data from 11/8 through 11/20. All new user registrations will need to register again, and anyone who paid for membership during that time we will need to be manually set up. We'll be working on these 2 issues as a priority this afternoon. ***

Thanks,
Christine

Maverick · 11-21-2008, 10:11 AM

You can blame me - I recommended this host.

They messed up my web sites too when they moved servers and tried to tell me my settings were wrong.

... Turned out my settings were wrong because they changed or erased them and didn't tell me.

skyrunner · 11-21-2008, 10:43 AM

Ouch! Well I for one have to give you guys a big hand for working this out. I am very appreciative that you guys keep our little online community running basically with a lot of work for no pay! I know just how much trouble you must have gone through considering a host upgrade. I'm assuming they jumped OS's and hardware all at once? Regardless, I'm sure it was a huge headache getting everything up on the new system!!

Well done guys, thanks for working on it so hard

3SKC · 11-21-2008, 10:57 AM

Thanks for getting the site back up!

Batman · 11-21-2008, 11:09 AM

ARCADE GAME FOX HOLE 13 NOT RECORDING SCORES

AndyNKs · 11-21-2008, 11:21 AM

I agree with sky, thanks for keeping this site up and running guys. I know I couldn't do it and I doubt anyone would expect an apology for something you had no control over. If anything I'm sure everyone's thankful for ya'lls efforts to get us our daily INK3S fix.

ataraxy · 11-21-2008, 11:45 AM

thanks guys, i added some info (bold) to the 1st post

jimmy, i think Fox Hole 13 was added during the time our data was lost. it's not showing up in the arcade & will have to be added again.

91StealthRT/TT · 11-21-2008, 01:27 PM

Thanks for getting the site back up

11-21-2008, 09:56 AM	#1
ataraxy Administrator Join Date: Apr 2005 Location: Omaha, NE Vehicle: 95 VR4 & 94 RT Posts: 1,857	Site is back after downtime INK3S went down around 2:30pm Tuesday the 18th. As of this morning, everything has been restored. Long story short, our host didn't test the site when moving it to a new server. I would apologize for any inconvenience, but I don't feel that it's my place to apologize. We worked our asses off to try and get this resolved ASAP, but it was out of our hands. If you find anything not working properly, please report it in the Helpdesk Forum. Also, thanks to Dave aka Maverick for his help through this hiccup. * During the restore, our host has wiped out all data from 11/8 through 11/20. All new user registrations will need to register again, and anyone who paid for membership during that time we will need to be manually set up. We'll be working on these 2 issues as a priority this afternoon. * Thanks, Christine __________________ Last edited by ataraxy; 11-21-2008 at 11:38 AM. Reason: added info

11-21-2008, 10:11 AM	#2
Maverick Mok Join Date: Jun 2005 Location: Omaha NE Vehicle: 92 Stealishi 3000 RT/TT, 91 Taurus SHO Posts: 567	Re: Site is back after downtime You can blame me - I recommended this host. They messed up my web sites too when they moved servers and tried to tell me my settings were wrong. ... Turned out my settings were wrong because they changed or erased them and didn't tell me. __________________ 92 Stealth Info . Tigerpaw CRM+ Service Management Software

11-21-2008, 10:43 AM	#3
skyrunner turbo.bioneos.com Join Date: May 2005 Location: Iowa City Vehicle: 92 vr4; 07 Trek Equinox7 Posts: 1,133 Member Photo Gallery	Re: Site is back after downtime Ouch! Well I for one have to give you guys a big hand for working this out. I am very appreciative that you guys keep our little online community running basically with a lot of work for no pay! I know just how much trouble you must have gone through considering a host upgrade. I'm assuming they jumped OS's and hardware all at once? Regardless, I'm sure it was a huge headache getting everything up on the new system!! Well done guys, thanks for working on it so hard __________________ http://turbo.bioneos.com/

11-21-2008, 10:57 AM	#4
3SKC It runs..kinda Join Date: Oct 2006 Location: Olathe Vehicle: '91 Stealth R/T TT Posts: 256	Re: Site is back after downtime Thanks for getting the site back up!

11-21-2008, 11:09 AM	#5
Batman When will I quit.... Join Date: Oct 2005 Location: Olathe,Ks Vehicle: da wifes Posts: 3,004	Re: Site is back after downtime ARCADE GAME FOX HOLE 13 NOT RECORDING SCORES __________________

11-21-2008, 11:21 AM	#6
AndyNKs Join Date: Nov 2008 Location: Wichita Vehicle: 91 VR-4/03 2500HD Chevy Posts: 19	Re: Site is back after downtime I agree with sky, thanks for keeping this site up and running guys. I know I couldn't do it and I doubt anyone would expect an apology for something you had no control over. If anything I'm sure everyone's thankful for ya'lls efforts to get us our daily INK3S fix.

11-21-2008, 11:45 AM	#7
ataraxy Administrator Join Date: Apr 2005 Location: Omaha, NE Vehicle: 95 VR4 & 94 RT Posts: 1,857	Re: Site is back after downtime thanks guys, i added some info (bold) to the 1st post jimmy, i think Fox Hole 13 was added during the time our data was lost. it's not showing up in the arcade & will have to be added again.

11-21-2008, 01:27 PM	#8
91StealthRT/TT New User Join Date: Feb 2008 Location: Liberty Vehicle: Stealth RT/TT/Cobra/F150/Honda 919 Posts: 49	Re: Site is back after downtime Thanks for getting the site back up

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